Payment and Delivery

Ordering and delivery

You can place an order on the website by completing a simple registration procedure
If you have any questions, you can always contact us by phone +380-50-111-11-11 or write to us at info@brandmuse.pl

Delivery within the territory of Ukraine

BrandMuse has partnered with Nova Poshta to ensure that your special items are delivered to you safely and on time.

Delivery is carried out by Nova Poshta within 1 to 3 days, depending on the city of delivery.
We deliver orders within the territory of Ukraine for the amount of 4000 UAH or more free of charge (does not apply to courier delivery)
The cost of delivery is calculated individually according to the tariffs of Nova Poshta - detailed information (https://novaposhta.ua/delivery)

After placing an order on the website
1. You will receive an automatic message to the specified e-mail indicating that we have received your order and it has already been submitted for processing.
2. Then our manager will contact you to confirm the order and clarify all the details of the delivery.

International delivery

BrandMuse has partnered with several courier companies - FedEx, DHL, UPS - to ensure that your specialty products are delivered to you safely and on time.
All orders with international shipping are subject to 100% prepayment.
International delivery of orders from 400 EUR is free of charge
The cost of international delivery up to 400 EUR is 25 EUR

Self-delivery

You can pick up your order from the showroom located at: ________________________. You can try on the items beforehand. Please note that you can book no more than 20 items, and the reservation is valid for 3 days.

In the showroom, you can not only try on and buy back the goods you like, but also hand over your items for sale. More information

Payment.

You can pay for your order using any of these methods:
1. By Visa and MasterCard payment cards through the WayForPay system. Visa and MasterCard cardholders can pay for the order in full at the time of ordering. This payment option will save time when receiving the parcel. When you meet with the courier or post office managers, you will just need to pick up the order, having previously provided a document confirming the identity of the recipient.
2. With Apple Pay and Google Pay.